At Online Markit, we want you to be happy with every order. If something is not right, we will fix it.
7-Day Easy Return
- You can request a return or replacement within 7 days of receiving your order.
- We accept returns if the item is damaged, defective, wrong, or missing parts.
- The item must be unused, with its original box and accessories.
How to request a return
- WhatsApp us at +92 333 9277461 or email onlinemarkit251@gmail.com with your order number.
- Share photos or an unboxing video showing the issue (please send within 48 hours of delivery for damaged or wrong items).
- Our team will confirm and arrange the return pickup or tell you where to send the parcel.
Refunds and replacements
- Once we receive and check the item, we will send a replacement or issue a refund within 5β7 working days.
- Refunds for Cash on Delivery orders are made by bank transfer, JazzCash or Easypaisa.
- If the return is due to our mistake (damaged, defective or wrong item), we pay the return delivery charges.
- For change-of-mind returns, delivery charges are not refundable.
Items we cannot return
- Personal care and hygiene items that have been opened or used (e.g. nebulizer, callus remover, nail trimmer, hair tools), unless defective.
- Items damaged due to misuse.
Questions? WhatsApp us anytime at +92 333 9277461.
